Customer feedback

I welcome customer feedback, general comments and questions about my work – just email me at tvaughan1234@aol.com.

I am very proud of the kind comments people have sent me. Here is what they said:

Patricia said – Thank you for sending my order of six mice so quickly. I am really pleased with them they are so cute. I  have had two wooden mice for years which are really nice and I looked at a lot on the internet but yours were the only ones I would buy. Many thanks.

Ham said – Hi Terry, Just a line to say that the bowl arrived safely this afternoon, thank you, and we think it is beautiful. We’re presenting it to our friend John (a carpenter) to mark his 80th birthday. We are confident he will love it too.

Mike said – Thank you for the laburnum bowl! I bought it for my wife for a 17th Wedding Anniversary present. We are both delighted with its beauty and quality.

Pat said – Received this morning – the cord pull has been installed and looks wonderful.  The pretty vase is a present for a friend. Thank you so much.

Chris said – I was looking for a special gift for my daughter and son-in-law’s 4 anniversary, which is fruit or flowers. I bought them the most beautiful fruit bowl. This is a gift that they will have and use forever. Thank you, Terry.

Ned said – Thanks Terry for a lovely hornbeam bowl, nicely turned and finished. It came promptly and was very well packed.

Lynn said – Really pleased with the wooden mice.  Very cute.  Thank you and appreciate prompt delivery.

Moyra said – We have received this wooden bowl from you this week and just wanted to say how pleased we are with it as it’s for a gift.

Michael said – I have recently received a pair of satinwood cord pulls. They are beautifully made and extremely well finished. I am impressed with the quality and amazed at the price. They arrived quickly and were well packed. Excellent product and efficient service.

John said – Thank you for sending the beautiful mulberry bowl so promptly. It is beautiful and I am very pleased.

David said – Thanks so much for today’s lesson. It was excellent and I’m sure I learnt a lot. I love the little cherry bowl.

Ros and Stuart said – Received the wooden vases today and we’re delighted with them.  They’re beautifully crafted and finished.  We shall undoubtedly be ordering other items from you in the future. They are a gift for the owners of a hotel in Norfolk where we have been going for 10 years.  They are selling up after running the business for 21 years and we wanted to give them a small, tasteful present to wish them well and thank them for their kindness and attention.  We thought items made of beech would be very appropriate. Thank you for your excellent service.

Clarissa said – Thank you – it (the bowl) arrived today and looks beautiful. Its a 25th wedding anniversary present for some friends in Rome – a lovely gift and one that is easy to fly with!

Catherine said – My wooden mouse is just perfect and was exactly the gift that I was looking for. The craftsmanship is second to none and the service impeccable. Thank you very much, I am sure to purchase from you again.

Anna said – I am very pleased with the cord pull, it’s excellent. Thanks.

Margo said – Delighted with the ash fruit bowl. Lovely wood. Excellent service.

Louise said – Received the bowl this morning thank you. I think it’s beautiful, let’s hope my sister thinks the same as its her Christmas present. Love your work, merry Christmas.

Jim said – The bowl has arrived safely and in good condition.  Thank you very much; it’s a lovely bowl, beautifully balanced and finely crafted, and we are very pleased with it.  My only regret now is that it’s a Christmas present for our son and his wife!  Next year I intend to shop with you again … and this time more selfishly!

Martial said – Thanks for the prompt delivery of the lovely oak bowl which now sits nicely on top of a Victorian sideboard. A rustic touch I am very happy with.

Pauline said – I received the mice today and they are lovely. They are for my wedding cake, which is made out of cheese. So they will be perfect as I am decorating the cake (cheese) as a mouse house.

Jane said – Thank you so much for the prompt dispatch of my 3 seeing mice, they are lovely and will enhance the cheeseboard nicely.

David said – Thank you very much for dispatching the bowl so quickly. This is the second such purchase we have made, and this one looks every bit as good as the first.

George said – I ordered five beautiful spalted holly wood mushrooms. Very quick delivery and excellent condition. I gave them to my wife for our fifth wedding anniversary and she is thrilled. Many thanks for such great service.

– Hi Terry. Received (gratefully) the 3 mushrooms and surprise wooden tops today all in very good time and order.  Thank you very much!

Neil said – Simply great – I have a small (20+) collection of turned wooden mushrooms.  I have purchased what I consider to be the best quality examples I have seen at various craft fairs and shops over the years and only tend to go for realistic looking ones i.e. hate the stylised ones with rounded stems at the base.

I’ve got to say the ones received today are as good as, if not the best I now have, beautifully finished and the wood is simply gorgeous.  The bark fringe is also something I look out for as this really does add to the realistic nature and therefore gives added character.  I’m dead chuffed ( my wife is giving one each to my kids to give me for Christmas)  Neil

Jane said – We have bought quite a few bowls now and as always this one arrived very promptly. It is lovely and we are very pleased with it. Will definitely buy another in the future!

Rachel said – I have just received my Satinwood Cord pulls, which are truly beautiful. They look gorgeous and  feel unexpectedly sumptuous in the hand.  Thank you for taking the trouble to re-bore the holes to my requirements. I really appreciate such helpful, friendly and speedy service.

Ellie said – Lovely piece of craftsmanship, reasonably priced, great transaction and super fast delivery, thanks Terry!!

Pat said – Walnut box with Oak lid. Great. Fast dispatch.

Tony said – My daughter recently purchased for me 2 of your mice, one in hornbeam and the other in holly-just wanted to let you know I think they are beautiful. I am really pleased with them.

Shirley said – The beautiful ash bowl arrived this afternoon. I am delighted with it. Thank you so much for recommending that particular one to me.

Victoria said – I received the bowl this morning – less than 24 hours after placing the order. I bought it as a present, but I may just keep it for myself. Thankyou!

Paula said – We safely received the bowl this morning. Thanks very much for the swift response to the order and the bowl is exactly as described and perfect for the gift our company wishes to give a member of staff. Thanks again for the excellent service.

Lynette said – Hi Terry, Thank you for sending the woodturning so promptly; I am delighted and will be placing another order soon.

Marc (who made a table lamp during a lesson) said – Thanks so much for today. I feel really encouraged and can see I’m making progress. And it’s so much fun too.

 Leandra (who made a bowl during an introduction to woodturning session in my workshop) said – Thank You so much for your time today! I feel like I’ve learnt so much and made something that I’m really proud of.

Lilias said – Dear Mr Vaughan, I have just received my lovely Bowl and I am thrilled by the beauty of not only the wood but the shape is wonderful, puts me in mind of the simplicity of Japanese style. I am a lover of trees and have many books about them which I love to read and linger over the photos. I had your web site on my bookmark for a while and as I had a birthday I knew exactly what I wanted. I will back as there are several things I would love as well as presents. Thank you for bringing such beauty to our lives.

Ben said – I received the bowl yesterday, and I’m very pleased with it. No particular reason for mulberry, I just liked the colour and it was the right size. I’ll certainly let people know where I got it from.

Sharon said – Just wanted to let you know the mice arrived ok on Friday and I love them. They are on the oak beam above the woodburner in my lounge where I have some wooden cats which my dad made for me when he was alive, so they look really good with the cats 🙂 The little mice are beautifully made and I love the story behind the church mice being made from an old pew. Have had quite a few comments made by friends at the weekend so told them where I found your website if they want to order.

Julie said – Many thanks for the cord pull. It’s very nice and is now installed in my bathroom.

Valerie said – Beautifully crafted little mice. These are numbers 5 and 6 and I’m not stopping here. Excellent little gifts for good friends. Thankyou.

Ian said – Very many thanks for the satinwood cord pulls which arrived promptly. I love the texture and finish of the wood and the way they have been turned. I fitted them immediately and my wife also appreciates them.

Ruth said – The cherry cord pull is absolutely perfect, thank you so much Terry. Also thank you for the beautifully balanced little top: my daughter works with human rights in Colombia and is so entranced with it she will take it back in September to a family on top of one of the highest mountains in the Andes for the children she knows will adore it – after we have enjoyed it all summer.

Joyce said – Hi Terry I just wanted to let you know that I got the items today. Everything was unbelievably beautiful, you are a true artist and I am truly impressed at how amazing they look. I am pretty sure that I only ordered one little mouse but I do appreciate the fact that you included a little extra one for us :). Thank you again and I will be in touch soon with my next order!!!

Claire said – Just to let you know we received the mice safe and sound this morning and they are just fabulous – thank you! When I opened the bag I was hit with a lovely smell of ‘fruit wood’ – wonderful. Many thanks again for all your help with this Terry and I’ll be in contact again when we need some more.

Anna said – Thank you so much for my wonderful mice, I am enchanted. Your delivery was fast and the whole experience was good, very good. Thank you also for the little extras, I wont say what they are in case you want to surprise others.

Maris said – The postman has just been and delivered the most beautiful bowl. My kitchen is light oak so it matches perfectly. My late father taught technical drawing and woodwork, so from an early age I was brought up to appreciate beautiful wood and understand the grain. This is depicted so well in your work.

Christine said – Thank you ever so much for your prompt service. My friend Maris received one of your ash bowls for her birthday (anonymously as a wee surprise) and was “over the moon” to say the least as it matches her kitchen units perfectly. I have now seen it and can say it is a superb piece of work. I would not hesitate to recommend your site to others. Thank you once again.

Pat said – Picked up the cord pull from Royal Mail today, they tried to deliver yesterday but I was at work. As usual well pleased plus the fast dispatch.

Pat said – Speedy service. Mice are very good, when you buy one you will want others!

Clare said – Thank you so much – we received the cord pull this morning and it’s since been installed and much admired. It’s a lovely piece of work and looks fantastic in our bathroom – a perfect match with the other wooden fittings. Many thanks also for such great service – we wouldn’t hesitate to do business again!

Tony said – The fruit bowls arrived Saturday and are a delight, with many an admiring glance of appreciation from me since.

Roger said – I have just received the bowl, it is beautifully finished and feels wonderful. Smooth and nice to hold. I like how the wood grain flows in the bowl. Thank you very much and thank you for the prompt service.

Helen said – Having spent what I consider to be a sizeable sum on my new bathroom, I had to replace the light pull as the metal one I had would have broken the shower screen if it hit. Don’t like the little plastic ones and the wooden acorns are a bit run of the mill. However your light pull with the natural bark finish is just right. It makes a statement. It is perfect.

Pat said – Hello Terry, picked up the vases today. As usual, well pleased, many thanks.

Anne said – Many thanks for the great wooden mouse,an ideal gift for all mouse lovers.Once again thank you.

David and Karen said – We have just received the bowl safe and sound by post this morning, and are absolutely delighted. It is a wedding anniversary gift for our son and daughter-in-law and will be travelling with us to where they live in Japan in March. The craftsmanship will be highly appreciated there. Thank you.

Jane said – Ash bowl is beautiful and arrived day after ordering. Our friends were delighted with their present. Excellent service as always and I would thoroughly recommend.

Anthony said – Thanks for the prompt delivery of the mouse. I received it within a day or two. It looks great and the wife was very amused with it!! (Bought as a 5yr wedding anniversary (wood) present).

Zoe said – The bowl arrived very quickly and in tip-top condition, and it’s exactly what I was looking for – I needed something to hold the balls of yarn that I incorporate in my spinning (got fed up using jam jars and thought I’d treat myself to something that looks good when I’m not using it!) and it does the job perfectly. It’s beautifully made, and it’s great to have something different to oak or beech – I was surprised how light hornbeam is. Thank you!

Christine said – Received my oak mouse promptly. He has been hidden until Valentine’s Day. He will then take up residence in a hole in an oak beam in the property we are restoring. We will take good care of him as he is such a beautiful creature.

Helen said – I bought 3 of the pear wood mice for my husbands desk. The workmanship is beautiful, and I will be ordering more to place around the rest of the house. Prompt delivery and great service. Thank you.

Sarah said – I had a wooden bowl from my Mum for my birthday for putting polished stones in. I love it – it’s beautiful and lovely quality. I will certainly buy presents and things for myself from you in the future. So pleased she found you. Thank you.

Jane said – The pear wood bowl is beautiful and arrived very promptly. This is the second time we have bought from Terry and will definitely buy again in the future. Hopefully though, next time we will treat ourselves as this was, like last time, a gift!

Sylvia said – Dear Terry, my cord pulls arrived today and I am delighted with them. They are most unusual (which was partly why I chose them!) and are even nicer than they look in the picture on your website. Thank you for the very prompt service and for including the little spinning top – that was a nice, unexpected touch.

Janet said – Thank you very much for the bowl. It is beautifully made and my daughter is very happy with her Christmas present.

Dominic said – Two beautiful little mice arrived very promptly and went down brilliantly as a little surprise present. Many thanks.

Jane said – We are delighted with the cherry wood fruit bowl. It is a shame that it is intended as a gift for friends and not for us! The bowl was delivered the day after ordering and we would definitely buy from Terry again.

Susan said – Absolutely delighted with the pear bowl which arrived very quickly after ordering your work is beautiful and your service is brilliant many thanks.

Linda said – Thank you Terry for sending the pearwood fruit bowl so promptly. It’s a Christmas present for my sister and I’m sure she will be delighted with such a unique gift.

Janice said – Thank you very much for the wooden bowl made from Pear wood and it is lovely and looked even better than the picture. Your website was nice and easy to use and my order arrived in a good sturdy box and very soon after my order. I am a new customer and will certainly hope to buy further gifts in the future. Thank you very much.

Pat said – Mice arrived yesterday. Well pleased as always + fast dispatch, cheers. The person they are for will enjoy them & add to their collection. Oh, and thanks for the wood mushroom.

Niki said – Received the ash bowl this afternoon. Its perfect, thankyou so much. I know my mum will love it.

Liz said – Thank you, Terry, for pulling out all the stops and sending the bowl and mice in record time. The bowl is absolutely beautiful – so much so that I don’t know if I can bear to give it away. The mice, adorable, and the little free gifts a lovely surprise. I’m having endless fun with the exquisite spinning top – so small yet perfect. It spins for ages. You are a craftsman indeed.

– Received 3 lovely satinwood cord pulls and very happy with them. Great size and very tactile and beautiful.

Linda said – Thank you, the bowl arrived in perfect condition yesterday. I think it is beautiful, very subtle, and I hope the recipient at Christmas will think the same.

Francesca said – Ordered cord pull. Arrived very quickly and really beautiful. Very pleased with my purchase and will use again.

Fay said – Having ordered the little mice I was so pleased to find them even cuter than looked in the website. Absolutely lovely items! Mr Vaughan was very accommodating to my order requirements and I will definitely be ordering from him again.

Fiona said – absolutely love the wooden mice – you are very talented and excellent customer service! perfect present for wood wedding anniversary!

31.10.11 – As usual…Love the wood mice. Fast delivery as well. Thankyou. Pat

29.10.11 – Terry is very kind and patient. The first time I discussed with friend and decided to buy a elm wood bowl, however when I got it, I found I made a mistake about the size, so returned. But its beauty impressed me a lot, so I decided to try again. I contacted with Terry several times, and finally I got my cherry wood bowl at the next day after the order. It is very lovely, I think my best friend will like this birthday gift. Many thanks to Terry, great effort from this seller was placed in even a small deal. Best wishes Terry. In the future, I maybe your buyer again. 🙂 Zoe

15.10.11 – Received my mice order yesterday Fri 14th. As usual, well pleased. Pat

14.10.11 – Hi Terry, the two wooden cord pulls I received from you are beautifully crafted and we are very pleased with them. They now have pride of place on our lovely new bathroom and go very well with our wooden ceramic floors tiles and wooden accessories etc. I will be ordering one more in the future. Thanks again and for sending them so promptly. Joanne

29.9.11 – Just to say received the 3 mice (2 oak and 1 sycamore) today. Well pleased. The person they are for will like them very much. Thanking you. Pat

27.9.11 – Got the bowl and it was a present for my girlfriend birthday she was very happy with it. Thank you. Michael

26.9.11 – Next day delivery! Beautiful product. Many thanks. Maureen

24.9.11 – I was given six of your gorgeous mice for my birthday! Love them to bits! Rachel

2.9.11 – The mice arrived really quickly, are absolutely perfect and were quickly adopted by my children for the dolls house. Thanks! Philippa

16.8.11 – Just to let you know that the mice arrived safely this morning. One word describes them:- EXQUISITE. I can’t stop looking at them. Thank-you Terry, Carole.

26.7.11 – We received the bowl today, with thanks. It’s a really nice bowl and very well made and we like it a lot. Megan

20.7.11 – Thank you. The little mice I ordered were perfect, and so beautifully tactile I’m going to have to force myself to give them away as presents- and they arrived so quickly! Tracey

16.7.11 – Thanks again- love the beautiful mice. Think I’m getting a mouse addiction-not necessarily a bad thing! Valerie

1.7.11 – I am sure that my daughter will be delighted with the bowl. It is lovely. Thank you for sending it so promptly. Carmen

20.6.11 – Your work is beautiful, thank you for the quick service! Much appreciated! Krissy

19.6.11 – Speedy delivery. Recipient of gift says ‘amazing’! Thank you! Lisa

9.6.11 – Received two of your beautiful mice this morning. Delighted! Excellent workmanship. Thankyou. Valerie

6.5.11 – Hi, received my vase this morning. Fantastic vase and exactly what I was looking for and at a great price! Thank you again. Adam

4.5.11 –  I’ve received two great products which will be enjoyed for may years to come! Thank you. Wendy

29.4.11 – Highly efficient service – great product and an ideal house warming gift. Chris

6.4.11 – My first experience of your beautiful woodwork! Two little mice, that I know will be cherished, & they arrived so quickly! Many thanks & blessings, Lydia

2.4.11 – Another beautiful work of art Terry, love the bowl and another little ‘holly’ mouse. Kind Regards, Margaret

1.4.11 – I received my mice today. They are lovely with a beautiful finish. A prompt delivery. Jo

1.4.11 – I received my mice today, the day after ordering!! Fantastic. They are beautiful and so tactile. I am going to order more items. Many thanks Terry. Margaret.

1.4.11 Once again thank you so very much Terry, my Burr Acacia mouse is georgous and came the folowing day. Keep up the good work. From “Hooked on wood” Carol.

18.3.11 Absolutely gorgeous satinwood cord pulls, Terry’s work is incredible, have now ordered a mouse, he has hooked me on wood. Delivery was excellent, next day. Have spoken to Terry on phone and he is so very nice and helpful Many thanks. Carol

15.3.11 – Purchased two satinwood cord pulls for our new bathroom and they are absolutely perfect and arrived in record time. Totally brilliant! Paul

15.3.11 – Absolutely beautiful bowl – a very much appreciated birthday present. Speedy delivery, excellent service. Thank you! Freya

8.3.11 – The mice arrived at there new home yesterday safe and sound. Terry, they are absolutely beautifull and superbly made. I’ve put one in each room of the house. Neil

5.3.11 –  The bowls are lovely and arrived very quickly. James

1.3.11 – Thank you, Terry for the lovely mice and mushroom. Speedy delivery, great prices, and they are all just lovely to look at and hold – so glad I stumbled upon your website. Thanks again! Kelley

28.2.11 – The pear wood bowl is a delight, the silkwood light-pull looks fab in the new bathroom, and AnonyMouse (unknown piece from your woodpile) has a happy home here! He’s the best pet we’ve had :)Thank-you so much!! Annabelle

21.2.11 – Bought a fruit bowl, it was perfect, service was perfect, not expensive either, buy from this man with confidence. Jim (Isle of Wight)

20.2.11 – Love your web site and your wonderful attitude to woodturning, As an experienced woodturner on the Worshipful Co of Turners I have a great interest in others giving there best and you do that. My main interest is spindle turning and make quality boxes with screw threads. By the way I love your mice. Stuart

15.2.11 – Turned wood light pulls arrived today (only ordered them yesterday) – they’re beautiful, thank you! Plus you have turned (excuse the pun!) my eye to learning the craft myself. Caroline

10.2.11 – The spalted beech light pull arrived with extraordinary speed and we are delighted with it – a joy to behold, and to touch. Tricia

8.2.11 – Very pleased with the dibber, excellent quality and delivered very quickly as well. Thank you Terry. Anne

7.2.11 – I bought 2 of your charming mice at Christmas and love them. I was also very impressed with the price and the quick delivery. I am now looking for an eccentric (but usable) walking stick for an eccentric (and mouse owning!) man. Tracy

4.2.11 – Bought a lovely light pull for bathroom (wood is good because it doesn’t knock noisily against the tiles). Delighted with it, quick delivery too! Thanks. – Rose-Marie

20.1.11 – Love the woodturning! – David

Thanks for your kind comments everyone! Terry